Frequently Asked Questions
How to Send Your Items ?
To send your items, start by gathering and organizing your materials. Choose a sturdy box—avoid flimsy options like Amazon Prime boxes—and pack everything securely. You can use a box from home or pick one up at your local post office, UPS, or FedEx store. Once packed, ship the box to us via UPS or FedEx. You’ll cover the shipping cost to send it to us, but we’ll take care of the return shipping once the job is complete.
What formats do you accept?
Photos | Albums | Slides | Negatives | Artwork | Film | Tape
How Long Will It Take ?
The timeframe for each project varies based on the type and format of the files being digitized. Once we begin, we can provide a more accurate estimate of how long the process will take.
Is there a limit to how much we can send you?
There is no limit to the quantity of items you can send us.
What Do We Get After the Project is Complete?
After your project is finished, you’ll receive a sharable link to access your digitized files, which will be available on a drive. We’ll also return any physical items you sent, such as photos, slides, and documents. Your memories will be preserved digitally, allowing you to enjoy and share them for years to come!